Appreciation all-star

It's so personalized. I have a person I talk to every time I need something.

It's so personalized. It's not just this giant company. I have a person I talk to every time I need something. It makes it such a custom experience that mirrors what Squanch does.

Her point

A name, not a support queue

Most vendors get bigger and quieter at the same time. You file a form, you wait, and a different name answers every reply. For a recruiter working against a hiring calendar, that delay is the whole problem, because the gift that lands late stops being a gift and starts being an apology.

Natalie has one person to ask. That is what makes the experience custom instead of generic, and it is why the gifts going out feel like they came from Squanch rather than from a platform.

The interview

Fourteen questions, answered fast

Every appreciation all-star gets the same fourteen. Here are Natalie's.

When you walk into the room, what song would be playing?: Run The World (Girls) By Beyonce
How would you explain your job to a 5 year old in 10 words?: I give people a job that gives other people jobs
What was your first paying job?: Lifeguard
What is your favorite curse word?: Balls
What is the best compliment you can give?: You have a warm spirit
What is the best compliment you can receive?: You’re a badass
What is your favorite Gift Card brand?: I mean, it's gotta be the Visa
What book / podcast can you recommend?: "The Book of the Unnamed Midwife" by Meg Ellison
What is the most rewarding aspect of your job?: Hiring all these insanely talented people that come together to produce something amazing
Where do you want to go on your next vacation?: Somewhere all-inclusive so I can put on a wristband and not think about it
What was the last gift that you gave someone?: I sent somebody some Crumbl cookies because they had a shitty day
What is your favorite word?: Powerful
What is your least favorite word?: I don’t think I have one, I think all words are good
Do you have a motto, spoken or unspoken?: "As within, so without"