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Researcher in an office booth with headphones around her neck after a remote interview
User research incentives

User research incentives, paid fast so participants say more

A study is only as good as the people who show up and stay honest with you. Paying user research incentives quickly, in something participants actually want, is the cheapest way to protect both.

Free forever. No card, no contracts, no minimums.

5 minutesFrom sign-up to first incentive
40+Currencies participants can be paid in
$0Platform fees
Recognition programs run on Gifted at
MobriumThe Channel CompanyThe Vita CompaniesWestwood & WilshireSquanch GamesBoilermastersACC
The problem

Participants drop out at the payout

You ran the session, took the notes, and promised a gift card by Friday. Then it needed a purchase order, a finance approval, and a country your vendor does not cover. The participant emails twice, your recruiter hears about it, and the next study takes longer to fill than the last one.

The solution

Three ways to pay user research incentives

Between them these cover the interview, the panel and the participant who never claims anything.

Researcher at her desk just after a session, laptop and notebook open

Upload the whole panel

Mass Send takes your recipient list and pays everyone at once. Send it the moment the study closes, or schedule the batch for a date you pick.

One upload after the last session, and the debt is cleared.

Man checking his phone on an apartment balcony at dusk

Pay in local currency

Gifts go out in over 40 currencies, including USD, EUR, CAD, GBP, JPY, INR and CNY. The system detects where a participant is and shows only what is available in their country.

Someone in Osaka should not be handed a US-only card.

Woman at a kitchen table with a mug and a laptop in the morning

Recover what goes unclaimed

Nothing opened after a week? Resend it. Wrong person, or a no-show? Regift it or cancel it for a refund.

100% back within 72 hours, 75% up to two years.

How it runs

Set it up once per study

1

Upload your participants

Drop in a list of everyone who took part. Send it now, or schedule the whole batch for the day the study closes.

BambooHRRipplingWorkday
Panel uploaded · 128Study 14 · sends Friday 9am
queued
2

Set the amount and branding

Decide what a 45-minute session is worth, then put your logo, graphics and message on the page the participant opens.

$75 · 40+ currenciesLocal catalog by country
auto
3

Reconcile at the end

You see who opened, who redeemed and what came back. Resend, regift or cancel anything still sitting there.

94 of 128 redeemed$1,020 refunded, unredeemed
export

Five minutes from sign-up to the first incentive going out.

Regardless of what time zones or countries your team is spread across, Gifted enables you to send meaningful and personalized gifts for any occasion.
Matt R. VanceCo-Founder & CEO, Mobrium
14questions answered on the record, as one of seven appreciation all-stars
Meet more appreciation all-stars
In short

Better data starts with paying people on time

The incentive is not a courtesy at the end of a study, it is part of the method.

Pay on the day, pay in something the participant can use where they live, and take back whatever nobody claims.

$0Platform fee
72hFull refund on unredeemed gifts
Questions

User research incentive questions

What does the platform cost?

There is no platform fee, no user fee and no minimum. You pay the face value of the incentives you send and nothing else. ACH and wire are free. Credit card 3%. International FX 5%.

Can I pay participants outside the US?

Yes. Gift links work in 150+ countries and over 40 currencies, including USD, EUR, CAD, GBP, JPY, INR and CNY. The system detects where a recipient is and only shows content available in their country.

What happens if a participant never redeems?

Resend it, regift it to someone else, or cancel it for a refund. You get 100% back within 72 hours, and 75% up to two years.

Can I send to a whole panel at once?

Yes. Mass Send handles the upload of every recipient, then sends immediately or on a date you choose. One-off sends work the same way.

Do participants have to create an account?

Only if they redeem through the platform. They open a link, choose what they want, and enter delivery details if the gift is physical.

Start paying participants

Your next study fills faster when payment is certain

Set up the incentive before you schedule the first session.

Free forever. No card, no contracts, no minimums.

Man by an office window smiling as he reads a kind note on his phone
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