Field technician recognition for the fix the ticket missed
The work that saves the day rarely shows up in a work order. Gifted gives ops a way to handle field technician recognition the same week the save happened, without adding admin.
Free forever. No card, no contracts, no minimums.
The system never records the extra effort
A tech catches a problem that was not on the ticket, fixes it, and drives to the next call. Nothing in the system logs it, and by the time anyone has a minute to recap, the week has moved on. Supervisors know exactly which techs saved the day. What they lack is a fast way to say so.
Field technician recognition for what the ticket misses
Cover these three and you have most of what a field team means by recognition.
Thank the off-ticket save
Give each supervisor a monthly budget they can send from the truck. No approval queue, no request to HR.
A $25 thank-you on Friday beats a plaque in March.
Reward the certification
Licenses, certifications and extra training make the crew stronger. Send something the week the card comes through instead of waiting for a review cycle.
You paid for the training. Mark the day it landed.
Kit out the extra route
Added calls take added gear. Send a gift the tech can put toward what they actually need on the truck, rather than making them file for it.
Spares on day one beat a reimbursement in three weeks.
Set it once and let it run
Connect your HRIS
Forty-five integrations, all included. Start dates and birthdays come across on their own, and leavers drop off without anyone cleaning a list.
Set budgets by crew
Decide what a certification is worth and what a fifth anniversary is worth. Give each supervisor a discretionary amount so they can send from the field.
Read the report
Gifts go out on the day. You see what was sent, what was opened, and what came back unredeemed.
Five minutes from sign-up to the first gift landing on a phone in the cab.
The budget is yours. The choice is theirs.
Gift cards are where most teams start, and a tech on a route wants different things than a tech in the shop. One gift can go toward a card, a physical product or branded gear, or split across all three.
01Gift cards
4,500+ brands in 150+ countries, in local currency. The whole budget, their choice of where it goes.Browse gift cards → Shipped to the door
02Physical gifts
1,988 curated products from makers and names people recognize, shipped to the door.Browse physical gifts → Made on demandCustom swag
Your brand on things people actually wear. No minimums, and they pick their own size.See custom swag →Why would you want your budget to go towards a platform, when every dollar can go to your best asset?
Retention costs less than replacing an experienced technician
Losing a tech leaves a hole in the coverage map that overtime cannot fill.
Recognize the certifications, the off-ticket saves and the extra routes while they are still fresh, and put the whole budget into the gift instead of a share of it into a license.
Field team recognition questions
Can technicians redeem a gift from the field?
Yes. A gift link opens on a phone between calls, and they pick what they want in a few taps. Gift cards cover 4,500+ brands in 150+ countries.
What does Gifted cost to run?
There is no platform fee, no user fee and no minimum. You pay the face value of the gifts you send and nothing else. ACH and wire are free. Credit card 3%. International FX 5%.
Do techs need an app or an account?
Only if they redeem through the platform. A gift link opens on a phone between calls, they choose what they want, and they enter an address if the gift is physical.
What if a gift is never opened?
You get the money back. 100% within 72 hours, and 75% up to two years.
Can supervisors send without going through HR?
Yes. Give a supervisor a budget and they can send inside it. You keep the reporting, and nobody waits four days for approval on a $25 thank-you.
We do not have an HRIS. Does it still work?
Yes. Upload a CSV or add people manually. The integration saves you maintenance, it is not a requirement.
Other ways teams use Gifted
Spot bonuses
A rep saves an account on Tuesday and hears about it at the next review cycle.
Employee recognition
Thank people while the work is still fresh, on autopilot.
Gifts for construction workers
The people who show up at six and stay until the pour is finished notice when nobody says anything.
Automated work anniversaries
A five-year anniversary noticed a week late reads as an afterthought, because it was one.
Start gifting
A tech saved you a callback this week
Send them something before the next dispatch buries it.
Free forever. No card, no contracts, no minimums.
