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Property manager handing keys across a leasing office counter
Tenant appreciation gifts

Tenant appreciation gifts cost less than a vacant unit

Cleaning, listings, showings and empty days add up fast, and they all start with one tenant deciding not to renew. Gifted lets property teams spend a small amount on tenant appreciation gifts at move-in, renewal and the long anniversaries, before that decision gets made.

Free forever. No card, no contracts, no minimums.

5 minutesFrom sign-up to first gift
4,500+Gift card brands to choose from
$0Platform fees
Recognition programs run on Gifted at
MobriumThe Channel CompanyThe Vita CompaniesWestwood & WilshireSquanch GamesBoilermastersACC
The problem

Tenants leave over small things

Some moves are inevitable. A new job, a growing family, a city change. But property managers tell us a surprising number of tenants leave over the everyday stuff: a repair that took two weeks, a message nobody answered, the sense that rent went up while care went down. By the time the renewal letter goes out, that impression is already set.

The solution

Three tenant appreciation gifts that decide renewals

Move-in, renewal and the long anniversary are the three points where a tenant works out how they feel about living here.

New tenant kneeling among moving boxes in an empty apartment

Welcome them on day one

Move-in week is boxes, identical keys and a scramble to get the Wi-Fi working. A treat box or a candle waiting in the unit sets the tone before anything can go wrong.

The first maintenance ticket lands softer when the welcome came first.

Tenant signing a lease renewal at a leasing office desk

Thank them for renewing

A lease renewal is a real decision, and most of the time nobody acknowledges it. A $25 gift card and a note saying you are glad they are staying turns a form into a moment.

A renewal is a choice, not a default.

Longtime resident collecting her mail in an apartment lobby

Mark the long stays

Five years in the same unit deserves more than a rent statement. Branded swag ties a tenant to the building and to the people who run it.

People will wear the name of a place they like living.

How it runs

Set it up once per property

1

Load your resident list

Upload a CSV of units, names and key dates, or add people one at a time. Move-outs come off the list and stop receiving anything.

BambooHRRipplingWorkday
412 residents importedResident CSV · this morning
live
2

Set amounts by moment

Decide what a move-in is worth, what a renewal is worth, and what five years is worth. Give each site manager a discretionary amount if you want them sending too.

Renewal · Unit 208Sends the day they sign
$25
3

Read the report

Gifts go out on the date. You see what was sent, what was opened, and what came back unredeemed to your account.

March move-in giftsOpened, pending, refunded
export

Five minutes from sign-up to the first gift out the door.

It's so personalized. I have a person I talk to every time I need something.
Natalie EadesRecruiter, Squanch Games
14questions answered on the record, as one of seven appreciation all-stars
Meet more appreciation all-stars
In short

Keeping a tenant costs less than replacing one

The gesture does not have to be big, it has to arrive while the tenant is still deciding.

Automate move-in and renewal, let the people on site send without an approval queue, and put the whole budget into the gift instead of a share of it into a license.

$0Platform fee
72hFull refund on unredeemed gifts
Questions

Tenant gift questions

How is this free to use?

Gifted charges no platform fee, no user fee and no minimum. You pay the face value of the gifts you send and nothing else. ACH and wire are free. Credit card 3%. International FX 5%.

Do tenants have to create an account?

Only if they redeem through the platform. They open a link, choose what they want, and enter delivery details if the gift is a physical item.

What happens if a tenant never opens the gift?

You get the money back. 100% within 72 hours, and 75% up to two years.

Do we need to connect any property software?

No. Upload a CSV of your residents and their key dates, or add people manually. Nothing has to be integrated for gifts to go out.

Can site managers send without head office signing off?

Yes. Give a manager a budget and they can send inside it. You keep the reporting, and nobody waits four days to approve a $25 thank-you.

Start gifting

Someone in your building is deciding whether to stay

Send them something before the renewal letter has to do all the talking.

Free forever. No card, no contracts, no minimums.

Man by an office window smiling as he reads a kind note on his phone
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