Gifted helps property teams strengthen tenant loyalty with small, thoughtful gifts at the exact moments that matter most: move-in, renewal, and those ‘wait, you’ve been here for how long?’ milestone anniversaries.
Make tenants feel valued, reduce admin work, and keep them from browsing Zillow - with simple, cost-effective appreciation that avoids expensive operational headaches.
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Some moves are inevitable - new jobs, growing families. But in our conversations with property managers, we learned that a surprising amount of tenants leave over everyday frustrations: slow repairs, unanswered messages, and the feeling that cost of living went up while care and consideration went down.
So the real question becomes: how do you make tenants feel appreciated when things don’t always go right?
That’s where Gifted comes in.
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A lease renewal is a big decision. When tenants choose to stay, a small gesture - like a $25 gift card and a note saying “Glad you’re staying” - turns that often-overlooked choice into a meaningful moment. It’s about showing you notice and appreciate their decision.
Move-in week is stressful. Boxes everywhere, keys that all look the same, the scramble to get Wi-Fi set up. A treat box or candle sets a positive tone from the very start, showing you understand what they’re going through so when the first maintenance request arrives, it feels like a small hiccup rather than major frustration.
Five years in the same unit deserves recognition. Branded swag celebrates loyalty and strengthens their connection to your community and most people are happy to take something that connects them to the place they call home. Plus, who doesn’t love free merch?
Turnover is expensive. Cleaning, listings, showings, and empty days add up fast. A thoughtful $25 gift at the right time can save thousands, making gifting a strategic retention tool, not just a nice gesture.
