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Five recognition programs, one year, thirteen thousand people

Foundever's employee sentiment survey said the same thing their HR team already suspected: people wanted recognition that showed up consistently. Here is what they built.

Before

Recognition took more coordination than it should

Before Gifted, running recognition meant several vendors and a lot of manual tracking. Every extra moving piece made consistency harder, and consistency is the whole point of a recognition program.

Foundever wanted something that would run reliably without someone chasing logistics behind the scenes. The question was how to make it easier to manage without making it feel less personal.

What changed

One platform, inside the system they already trusted

Coupa connected the two teams, and Gifted integrated directly with it, so recognition ran inside the procurement workflow Foundever already used rather than beside it.

01 Before Several vendors A different supplier for cards, gifts and awards, and a spreadsheet to keep them honest.
02 Setup Connected through Coupa Gifted integrated with Coupa Punchout, so ordering stayed inside procurement.
03 Launch Birthdays and anniversaries The dates that never change went first, automated from day one.
04 Over the year Three more programs Holiday gifting, outstanding service, and health and bereavement, added as each proved realistic to sustain.
05 Today Five programs, one login Across 14 locations and roughly 13,000 people, with Gifted shaping each one.
The result

Automation is what kept it from becoming a manual grind

Foundever called automation the most useful part of Gifted. It removed enough of the manual effort to make the program their people had asked for realistic to actually run. The proof they point to is not a dashboard number. It is the notes people send afterward.

5Recognition programs
14Locations
~13,000Employees
1 yearWith Gifted
Team lead handing a wrapped gift to a call center agent wearing a headset
Recognition and rewards are essential to drive employee engagement, motivation, and retention.
Sue MachadoVP HR North America, Foundever
5Programs launched in year one
What this means for you

You do not have to do it alone

Foundever launched five programs in a year with Gifted supporting every step.

If your team already runs Coupa Punchout, recognition does not have to be the one thing that lives outside your workflow.

5Programs in year one
$0Platform fee

Run it inside Coupa

Recognition should not live outside your workflow

If your team already runs Coupa Punchout, Gifted connects to it.

Free forever. No card, no contracts, no minimums.

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